Accessibility at Storage St Helier
Storage St Helier is committed to providing an inclusive and accessible online experience for all customers, including people with disabilities and those using assistive technologies. This Accessibility Statement explains the steps we take to make our website and online booking experience as accessible and usable as possible for people searching for secure and convenient storage in the St Helier area.
Our Accessibility Commitment
We aim to align our website with the Web Content Accessibility Guidelines WCAG 2.1 at the AA level. These guidelines are recognised as the international standard for web accessibility and cover a wide range of recommendations to make web content more perceivable, operable, understandable, and robust for everyone.
Our goal is that customers in and around St Helier can research, compare, and reserve storage units without facing digital barriers, regardless of their technology, location, or abilities.
Screen-Reader and Assistive Technology Support
The Storage St Helier website is designed to work with modern screen readers and a range of assistive technologies. We use clear semantic structure for headings and content to support efficient navigation for users who rely on screen readers.
Where possible, we provide descriptive alternative text for images that convey important information. Decorative images are either avoided or implemented so they do not create unnecessary noise for assistive technologies. Form fields and controls are labelled so that users can understand the purpose of each input when using a screen reader.
Keyboard Navigation
Our website is created so that key features can be accessed and used via keyboard alone, without the need for a mouse. This supports users who have mobility impairments, rely on alternative input devices, or prefer keyboard navigation.
Navigation menus, interactive elements, and forms are designed to be reachable using the Tab, Shift plus Tab, Enter, and arrow keys where appropriate. We aim to maintain a clear and visible focus indicator so users can always see which element is currently selected when moving through the page by keyboard.
Visual Design and Readability
We work to maintain sufficient colour contrast between text and background in line with WCAG 2.1 AA contrast requirements, to support users with low vision or colour vision deficiencies. Text is written in plain, straightforward language wherever possible, helping customers in St Helier quickly understand storage options, unit sizes, and pricing.
The site is designed to be responsive so that content can be viewed on a range of devices and screen sizes. We aim to ensure that text remains readable when users zoom in, and that content does not overlap or become difficult to navigate.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website for potential issues and look for ways to improve the experience, particularly for people using assistive technologies to explore storage services in the St Helier area. As we update our content or add new features, we consider accessibility from the earliest stages of design and development.
Contact for Accessibility Requests
If you experience any difficulty accessing information on the Storage St Helier website, or if you need information about our storage units in an alternative format, we want to hear from you. You can contact our team using the contact form on our website or by using the other published contact methods shown there.
Please include details of the page or area where you encountered a problem, the type of device and browser you were using, and any assistive technology involved. This information helps us investigate the issue and work on a solution. We review all accessibility feedback and aim to respond within a reasonable time frame.
We are committed to removing barriers and ensuring that our online services for storage in the St Helier area are accessible, practical, and convenient for every customer.
